Technical Writing Experience

I have extensive experience in technical writing, including manuals, online help, blogs, tutorials, white papers, and web content. I also have experience copyediting technical documentation, web content, knowledge base articles, and a non-fiction book manuscript.

Medical Writing Experience

I have an advanced certificate in Medical Writing and Editing from the University of Chicago. After 29 years of experience as a technical writer, I now offer medical writing and editing. I write and edit clinical training and patient materials, web content, user documentation, and medical journal articles.

Client Experience

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Writing Examples

Implementing High Availability With The Solution-Approach (IBM)

This operator's guide and online help explains how to implement high availability on IBM enterprise systems using the solution-based approach. This approach automates many of the configuration tasks.

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Intrusion Detection (IBM)

This manual explains how to configure and use the IBM intrusion detection software, which notifies users of attempts to hack into, disrupt, or deny service to the system.

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Configuring Dedicated Management Ports (NetApp)

This excerpt from the NetApp Software Setup Guide explains how to configure dedicated management ports.

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Installing The NetApp NFS Plug-In 1.0 For VMware VAAI (NetApp)

The NFS plug-in for VMware VAAI enables VMware vStorage for NFS on the NetApp storage system.

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VMware Mirage White Paper

This white paper describes how to use VMware Mirage with Microsoft System Center Configuration Manager for managing large groups of devices.

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Configuring Kiosk Mode White Paper (VMware)

This white paper explains how to configure public kiosks using the VMware Horizon with View software.

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Karen has been terrific to work with in my interactions. She has been timely, and went above and beyond my expectations for a chapter edit for my technical book on iPhone app user interfaces. I highly recommend Karen if you need to improve the clarity and direction of your technical writing. She is experienced and professional.
— Paul Solt (SuperEasyApps)